BPM

Currently, competitiveness is the imaginary factor which leads business actions. To reach the conditions which allow to compete under better opportunities require the companies to develop competitive advantages in their form of operation. The source of these advantages is in the activities it develops; therefore, the efficiency in business processes represents an action focus for their executives. To support this purpose, the tools and methodologies for process management have been evolving over time, from the execution of implicit processes in business practices used during the '20s, passing by process reengineering and documentation techniques at the end of the eighties, to management of document workflow which flourished at the end of the '90s.

During the last years, the need of aligning the strategy with the business operation and the information technology development has generated new forms of managing processes in organizations. Business Process Management (BPM) appears as a new trend to increase business efficiency and generate competitive advantages required by the market.

EDMS

With the ability of capturing, storing, recovering, and distributing large numbers of information from individual to individual and from group to group, pressure is being put on the existing computer infrastructure limits and the current models of information processing is being challenged.

This transformation comes with new situations, as well as, new problems. One of those situations is posed by the concept of electronic document, which is faster, becoming a new type of enriched data which can virtually take almost any form: a text, image, video, or virtual reality.

In this paradigm, information technology constitutes not only a meaning to obtain organizational strength but also a meaning to empower individual. For the organizations, this means managing information systems based on widely distributed and heterogeneous documents, which not only must provide an individual value but also preserve the value of the total information through the users, disregarding diversity. The organizations must revaluate their current information systems, as well as, their business processes, achieving that the redesign of processes is focused to empower users by exploiting the properties of the electronic documents.

The EDMS (Electronic Document Management System) is focused on the establishment of a single point of storage and access to the information.